![]() ![]() What is causing the problem? The Analyze Phase is often not given enough attention and, without analysis, teams jump to solutions before knowing the true root causes of the issues. Determine How the Process Currently Performs.In the Measure Phase, the team refines the measurement definitions and determines the current performance or the baseline of the process. That means initially there are two focuses: reducing lead time or improving quality. As the team starts collecting data they focus on both the process as well as measuring what customers care about. How does the process currently perform? Or in other words, what is the magnitude of the problem? Measurement is critical throughout the life of the project. ![]() Define the Customer and Their Requirements.Define the Process by Developing Process Maps.Define the Goal by Developing a “Goal Statement”.Define the Problem by Developing a “Problem Statement”.This is a critical phase in which the team outlines the project focus for themselves and the leadership of the organization. ![]() In this phase the project team creates a Project Charter, a high-level map of the process and begins to understand the needs of the customers of the process. What problem would you like to fix? The Define Phase is the first phase of the Lean Six Sigma improvement process. DMAIC is a five-step method for improving existing process problems with unknown causes. This process is also known as DMAIC (“duh-may-ik”), its acronym. It consists of five phases: Define, Measure, Analyze, Improve, & Control. Lean Six Sigma is simply a process for solving a problem. ![]()
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